• Online medical care with a provider anytime, anywhere.
Healthcare on-demand

Chicago's On-Demand Healthcare Team

Addressing a broad spectrum of weight-related concerns and preventive care needs, we specialize in helping you achieve your health goals without the urgency of a visit to your primary care physician or a long, expensive wait in the emergency room. Whether you are looking to meet your weight goals or proactively maintain your well-being, we have got you covered.

  • Virtual Treatment and Diagnosis
  • Medically Directed Weight Loss Program
  • In-Home Medical Care
  • Laboratory Services
  • Prescription Medication Delivery
Weight loss consultation

Medically Directed Weight Loss Program

At Health-X, our team of board-certified physicians offer access to cutting-edge prescription weight loss medication (GLP-1). Following your virtual consultation, a tailored journey begins. Comprehensive evaluations and essential lab tests are performed to precisely identify the optimal treatment strategy aligned with your individual requirements.

  • Easy 3 step process to starting The Health-X Weight Loss Program.
  • Achieve a 9–15% reduction in body weight on average within 12 months. *
  • Personalized 1:1 healthcare provider guidance.
Our board-certified physicians will create a strategy tailored to your specific needs and weight concerns.

*In clinical trials studying Wegovy for obesity (BMI ≥30) and overweight (BMI ≥27) individuals with at least one weight-related condition, non-diabetics who completed the trials lost an average of 9% and 15% of their body weight, respectively, when paired with diet and exercise (compared to 3.5% and 2.4% on diet and exercise alone).

We service Illinois, Florida, Indiana, & Wisconsin.

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Affordable and efficient

On-Demand Healthcare

Experience healthcare like never before with Health-X On-Demand Healthcare, tailored to empower your weight loss journey. Whether you are at home or on the move, tap into a comprehensive array of medical services designed to support your wellness goals, including weight management check-ins, prescription medication delivery, diagnostic assessments, and more. Our dedicated team of healthcare specialists is just a click away, offering personalized and hassle-free care precisely when it suits your weight loss needs. Embrace the future of healthcare with Health-X and take control of your well-being today.

  • On-demand consultations
  • In-home medical care
  • Chronic pain management
  • Scheduled video visits
  • Prescription medication delivery
  • Onsite laboratory services

On-Demand Care

(888) 488-1977
Diverse patient community

Our Patients

At Health-X, we are committed to a contemporary and personalized approach that evolves with your health and wellness journey, with a particular emphasis on achieving your weight loss goals. Our objective is to make prioritizing your health as simple as possible, no matter how hectic your schedule is.

Recognizing the significance of family health, Health-X has streamlined the coordination of care for your entire family, with a specialized focus on weight management. With all medical records and appointments centralized under one roof, managing your family's health has never been easier.

On-Demand Care

(888) 488-1977
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Your Health, Your Schedule

On-Demand Medical Care

We work with your insurance provider, mirroring the process of a conventional doctor’s office. Our commitment to excellence goes beyond that—we elevate the speed, convenience, and overall satisfaction of your healthcare experience and weight loss journey.

1
Appointment

Schedule an appointment or instantly contact a provider now.

2
Doctor Visit

Seamlessly connect with Health-X through your computer or phone.

3
Prescription

Receive prescribed treatment tailored to your specific concern.

On-Demand Care

(888) 488-1977
Full Mind and Body Care

Conditions We Treat

We are experts at identifying and treating a wide variety of medical conditions, so you can get the help you need without having to visit the emergency room or wait for your primary care visit. Professionalism, dedication, and a focus on the individual are hallmarks of the healthcare services provided by our team. We've got you covered from the most common to the most puzzling medical concerns so you can concentrate on getting healthy and getting back to your life.

  • Acne
  • Allergies
  • Athletes foot
  • Bugs bites & stings
  • Chicken pox
  • Cold, canker & mouth
  • Skin conditions & rashes
  • Sore throat & strep throat
  • Sores
  • Constipation 
  • Cough, cold & flu
  • Earache
  • Fatigue & exhaustion
  • Headaches
  • Sinus infection
  • Urinary tract infection (UTI)
  • Joint & muscle pain
  • Lice
  • Minor burns, cuts & blisters
  • Nausea & vomiting
  • Pink eye & styes
  • Ringworm
  • Shingles
  • Diarrhea

You can still count on us to help you even if your issue isn’t specifically addressed here. Make an appointment, and we’ll do everything we can to help you out. If we don’t have a specialist on staff who can help with your specific issue, we’ll find one as soon as possible.

Health-X is motivated by a mission to provide equitable access to high quality on-demand healthcare in Chicago, Illinois that is both personalized and comforting, regardless of an individual’s background or circumstances. Our approach is centered on prioritizing patients and making decisions that are grounded in optimizing health outcomes. Hence, we adhere to a philosophy centered on evidence-based care, reducing reliance on dated practices based on traditional care models. This commitment to outstanding openness is the rationale behind our operational approach, which aims to empower all stakeholders, including physicians, patients, and staff, to proactively address issues, propose innovative solutions, and enhance the overall patient experience. We service Chicago and it’s surrounding communities (Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, + more.)

In today's fast-paced and ever-changing world, chronic diseases have emerged as a major healthcare concern affecting millions of people worldwide. These persistent and frequently life-altering health conditions require comprehensive care and attention. Chronic conditions, ranging from the issues of hypertension and diabetes to the difficulties posed by asthma and arthritis, can have a significant impact on an individual's quality of life and necessitate ongoing medical management.

We understand the significance of providing convenient and accessible healthcare solutions, empowering patients to manage their chronic conditions from the convenience of their own homes. Through the integration of at-home and virtual healthcare services, we intend to bridge the gap between patients and medical professionals by providing personalized and timely care that is seamlessly integrated into their everyday lives.

  • Diabetes
  • High blood pressure
  • Diet & nutrition
  • Kidney health
  • Asthma
  • Inflammation
  • High cholesterol
  • Chronic fatigue syndrome
  • Arthritis
  • Obesity
  • Thyroid function screening
  • Chronic back pain

You can still count on us to help you even if your issue isn’t specifically addressed here. Make an appointment, and we’ll do everything we can to help you out. If we don’t have a specialist on staff who can help with your specific issue, we’ll find one as soon as possible.

Health-X is motivated by a mission to provide equitable access to high quality on-demand healthcare in Chicago, Illinois that is both personalized and comforting, regardless of an individual’s background or circumstances. Our approach is centered on prioritizing patients and making decisions that are grounded in optimizing health outcomes. Hence, we adhere to a philosophy centered on evidence-based care, reducing reliance on dated practices based on traditional care models. This commitment to outstanding openness is the rationale behind our operational approach, which aims to empower all stakeholders, including physicians, patients, and staff, to proactively address issues, propose innovative solutions, and enhance the overall patient experience. We service Chicago and it’s surrounding communities (Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, + more.)

At Health-X, our compassionate care staff is dedicated to equipping you with the tools you need to take charge of your health and care for yourself. Together, we'll work to enhance your sense of well-being on a daily basis, steer you toward more nutritious eating practices, and identify any developing health problems at an early stage with preventative laboratory screenings. With our support, you can take proactive steps towards improved health and well-being, ensuring a better quality of life.

Furthermore, we provide comprehensive medically guided weight loss programs and customized treatments that include GLP-1 medications (such as Wegovy®, Mounjaro®, Ozempic®) within the program cost. If you are eligible for treatment with insurance coverage, a member of the Health-X team will help you obtain the necessary prior authorization.

  • Labs & screenings
  • Metabolic syndrome
  • Vitamin deficiencies
  • Immunization plans
  • Heart health
  • Pre-diabetes screening
  • Medication management
  • Growth milestones
  • Cancer risk counseling
  • Weight management
  • Lifestyle counseling
  • Medication interactions

You can still count on us to help you even if your issue isn’t specifically addressed here. Make an appointment, and we’ll do everything we can to help you out. If we don’t have a specialist on staff who can help with your specific issue, we’ll find one as soon as possible.

Health-X is motivated by a mission to provide equitable access to high quality on-demand healthcare in Chicago, Illinois that is both personalized and comforting, regardless of an individual’s background or circumstances. Our approach is centered on prioritizing patients and making decisions that are grounded in optimizing health outcomes. Hence, we adhere to a philosophy centered on evidence-based care, reducing reliance on dated practices based on traditional care models. This commitment to outstanding openness is the rationale behind our operational approach, which aims to empower all stakeholders, including physicians, patients, and staff, to proactively address issues, propose innovative solutions, and enhance the overall patient experience. We service Chicago and it’s surrounding communities (Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, + more.)

Health-X's prescription refill offering is a convenient service that aims to streamline the medication management process and enhance the overall healthcare experience. Our experts can evaluate your health concerns, go over available treatment choices, and issue electronic prescriptions quickly through convenient telehealth consultations, with at-home delivery, saving you time and effort.

Upon receiving a prescription, patients have the simple option of accessing their medications through our affiliated online pharmacy, which offers home delivery services. By integrating technology and providing empathetic care, our on-demand healthcare service enables you to prioritize your well-being without causing disruptions to your hectic schedule.

  • Pain relievers
  • Analgesics
  • Statins
  • Antacids
  • Antipsychotics
  • Antibiotics
  • Antidiabetic
  • Bronchodilators
  • Thyroid medications
  • Birth control
  • Antidepressants
  • Antihistamines
  • Anticoagulants
  • Immunomodulators
  • Diuretics

You can still count on us to help you even if your issue isn’t specifically addressed here. Make an appointment, and we’ll do everything we can to help you out. If we don’t have a specialist on staff who can help with your specific issue, we’ll find one as soon as possible.

Health-X is motivated by a mission to provide equitable access to high quality on-demand healthcare in Chicago, Illinois that is both personalized and comforting, regardless of an individual’s background or circumstances. Our approach is centered on prioritizing patients and making decisions that are grounded in optimizing health outcomes. Hence, we adhere to a philosophy centered on evidence-based care, reducing reliance on dated practices based on traditional care models. This commitment to outstanding openness is the rationale behind our operational approach, which aims to empower all stakeholders, including physicians, patients, and staff, to proactively address issues, propose innovative solutions, and enhance the overall patient experience. We service Chicago and it’s surrounding communities (Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, + more.)

At Health-X, we prioritize your mental health with solutions that are accessible and convenient. Our devoted team is comprised of highly qualified providers who firmly believe in the value of collaborating to define individualized and optimal mental health treatment plans for every person. We recognize that each person's mental health journey is unique, which is why our caring professionals are here to listen, provide support, and tailor treatment approaches to your specific requirements. Whether you are struggling with ADHD/ADD, depression, insomnia, difficulty sleeping, anxiety, or any other mental health issue, we are committed to assisting you in finding the correct path to healing and growth. With Health-X, you can enjoy the convenience of accessibility and the reassurance of knowing that we are committed to your health at every step of the way.

  • Depression
  • Social anxiety
  • Grief & loss
  • OCD
  • Anger management
  • Trauma & abuse
  • PTSD
  • Stress management
  • Gender identity issues

You can still count on us to help you even if your issue isn’t specifically addressed here. Make an appointment, and we’ll do everything we can to help you out. If we don’t have a specialist on staff who can help with your specific issue, we’ll find one as soon as possible.

Health-X is motivated by a mission to provide equitable access to high quality on-demand healthcare in Chicago, Illinois that is both personalized and comforting, regardless of an individual’s background or circumstances. Our approach is centered on prioritizing patients and making decisions that are grounded in optimizing health outcomes. Hence, we adhere to a philosophy centered on evidence-based care, reducing reliance on dated practices based on traditional care models. This commitment to outstanding openness is the rationale behind our operational approach, which aims to empower all stakeholders, including physicians, patients, and staff, to proactively address issues, propose innovative solutions, and enhance the overall patient experience. We service Chicago and it’s surrounding communities (Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, + more.)

Our providers recognize the delicate nature of discussing intimate matters pertaining to your sexual life. They create a safe and nonjudgmental environment in which you can discuss your concerns openly. Whether you need assistance with STI testing, birth control alternatives, family planning, or erectile dysfunction issues, our team is here for you every step of the way.

That being said, diversity and the appreciation of individual differences are highly recognized within our medical practice. Our commitment to diversity guarantees a welcoming and accepting environment for all individuals, irrespective of their gender identity, sexual orientation, or relationship status. It is understood that the sexual health journey of each individual is distinct, and our treatments are customized to accommodate their personal requirements and preferences.

Our compassionate team is dedicated to providing expert treatment and guidance for a range of healthcare needs, including routine check-ups, exploration of contraceptive methods, and aid with sensitive concerns. The ongoing care of one's sexual health is crucial for general well-being, and our priority is in assisting individuals in achieving a healthy and satisfying sexual experience. Patients are encouraged to engage in open and honest communication with our healthcare providers, as it serves as the fundamental basis for fostering a positive and empowered healthcare relationship. Together, we can ensure that your sexual health needs are met with understanding, empathy, and the highest standard of care.

  • Erectile dysfunction
  • Peyronie's disease
  • Bacterial vaginosis (BV)
  • Hypoactive sexual desire disorder
  • Sexual arousal disorder
  • Gender dysphoria
  • Sexually transmitted infections
  • Menopause-related sexual issues
  • Testicular pain or swelling

You can still count on us to help you even if your issue isn’t specifically addressed here. Make an appointment, and we’ll do everything we can to help you out. If we don’t have a specialist on staff who can help with your specific issue, we’ll find one as soon as possible.

Health-X is motivated by a mission to provide equitable access to high quality on-demand healthcare in Chicago, Illinois that is both personalized and comforting, regardless of an individual’s background or circumstances. Our approach is centered on prioritizing patients and making decisions that are grounded in optimizing health outcomes. Hence, we adhere to a philosophy centered on evidence-based care, reducing reliance on dated practices based on traditional care models. This commitment to outstanding openness is the rationale behind our operational approach, which aims to empower all stakeholders, including physicians, patients, and staff, to proactively address issues, propose innovative solutions, and enhance the overall patient experience. We service Chicago and it’s surrounding communities (Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, + more.)

Our dedicated team is available to assist you Monday - Friday 9AM - 5PM CST

(888) 488-1977
Questions & answers

Frequently Asked Questions

Health-X works with most insurance providers, and you will receive an explanation of benefits (EOB) about your prescriptions and services.

Health-X will always bill for the services we provide. If your insurance does not cover the cost, we can accept payment directly from you. For further Medical billing questions please reach out to (888) 488-1977 number.

An Explanation of Benefits is a summary of the prescriptions and services that were provided to you by Health-X. These were covered by your insurance and require no further payments from you. This document usually arrive within 45 days of service rendered.

Your bill may show charges that are higher than these numbers. Medical charges are different than what is allowed by your insurance company and what you may pay out of pocket. Bill payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account (FSA). At times, third-party service providers may be recommended including imaging, labs, prescriptions, or other healthcare services. In these instances, the patient will be billed separately by those services.

For billing questions, contact us directly at +1 800-871-7668

After contacting us, it typically takes 1-2 hours for a telehealth visit to start or to dispatch a medical team to your location. Please note that the ETA may vary depending on the number of patients visits we have that day. When you call to schedule a visit, you will be given an accurate arrival time.

Yes! We treat pediatric patients ages 0 -17 years old. Please go to our on-demand portal at the top, right-hand side. Log-in to your parent account, choose the “pediatric services” category to speak with a medical professional.

Our healthcare providers will review the patient’s medical chart and history, and then speak with the patient directly to complete a health assessment and evaluation. The provider may request prior medical records or order additional diagnostic testing to be performed to obtain an accurate diagnosis and treatment plan. If the provider writes a prescription, it can be delivered directly to the patient’s home.

Our highly qualified providers have extensive experience diagnosing and treating a variety of illnesses and health conditions. They are able offer judgment-free comprehensive evaluations of your medical situation and based upon their evaluation and clinical diagnosis, they will provide treatment recommendations and prescriptions if deemed necessary.

Dr. Erica Sheck

Meet Dr. Erica Sheck, a devoted healthcare professional who is committed to improving the quality and safety of patient treatment. She contributes a wealth of knowledge and expertise to her position, as she holds a doctorate in nursing practice and family nurse practice from Rush University. As a vital member of the Health-X team, Dr. Sheck plays a crucial role in coordinating, directing, and administering patient care services, ensuring the highest medical and nursing standards are met.

During her tenure at Elysium SurgiSpa, she independently performed minor surgical and laser procedures, demonstrating her expertise and precision in specialized nursing care. In addition, Dr. Sheck refined her skills as a Pediatric Nurse Practitioner at Chicago Area Pediatrics, where she provided primary care for children, demonstrating her adaptability and capacity to serve a variety of patient populations.

Dr. Sheck is not only well-versed in clinical practice, but also compassionate and generous, as evidenced by her volunteer work at Rush Oak Park Hospital, Sigma Theta, and Medical Guardian. These experiences have prepared her to excel in time-constrained and high-stress environments, providing exceptional specialized nursing care with unwavering commitment. With Dr. Erica Sheck as an integral member of the team, Health-X can confidently uphold its commitment to providing superior healthcare services, as her exemplary nursing skills have impacted the lives of innumerable individuals.

Jamie Tountas

Meet Jamie Tountas, a seasoned expert with nearly 18 years of invaluable experience. Jamie’s distinctive combination of management expertise and medical care experience enabled her to found MobileNurse, a highly regarded concierge medical service.

Her journey began with a nursing education at Elmhurst College, where she refined her healthcare-related skills and knowledge. Jamie demonstrated her leadership abilities by administering operations at the prestigious University of Chicago Hospital and Insurance Exam Services, where she gained invaluable insights into the complexities of healthcare administration. Jamie founded MobileNurse, a revolutionary platform that enables patients to receive rudimentary testing and care in the comfort of their own homes, out of a passion for developing innovative healthcare solutions.

Her commitment to patient-centered services has had a profound effect on the healthcare landscape, simplifying and enhancing the healthcare experience for innumerable individuals. Jamie contributes a wealth of experience, effective leadership, a forward-thinking perspective, and a keen eye for calculated risk management to her position as the head of strategy and operations at Health-X. Her strategic approach and aptitude for navigating the complexities of the medical industry keep Health-X at the vanguard of delivering innovative healthcare solutions. Health-X is poised to continue its mission of providing superior medical services and influencing the future of healthcare through innovation and compassion with Jamie Tountas at the helm.

Dr. Mick Singh

Meet Dr. Singh, the visionary leader driving the mission of Health-X. With a solid foundation and a wide range of expertise, he charts the strategic course and envisions the success of this innovative endeavor.

Dr. Singh is a medical professional with a degree from Rush Medical College and extensive post-graduate training in anesthesiology, interventional spine surgery, and a one-year intensive cosmetic surgery program. His extensive and varied training has influenced his healthcare philosophy, which focuses on outcomes that improve the quality of life for patients.

Prior to his current position at Health-X, Dr. Singh gained invaluable experience as an Attending Physician at Mercy Healthcare for ten years. After that, he embarked on a 7-year journey as Owner and Medical Director of Elysium SurgiSpa, where he gained a deeper understanding of patient care and satisfaction. Additionally, Dr. Singh served with distinction in the United States Air Force, attaining the rank of captain. This experience has imparted in him a sense of discipline, commitment, and dedication to excellence. Dr. Singh’s exceptional pedigree and extensive skill set place him at the vanguard of health delivery models, ensuring that Health-X remains an industry leader. Health-X continues to revolutionize healthcare under his direction, positively impacting innumerable lives with each step forward.

Pediatrics

Parents, we’ve got you covered too! Our convenient at-home options, including video chats with family practitioners and automatic prescription refills, make taking care of your children’s health easier, hassle-free and efficient.

Professionals

For young professionals caught up in the hustle and bustle of daily life, we provide easy access to virtual checkups and prescription refills, ensuring you can stay on top of your well-being without any interruptions.

Seniors

For seniors, we offer tailored and individualized care, understanding the specific needs that come with aging. Virtual consultations and at-home testing are at your fingertips, ensuring you receive the best possible support for your health.

Adults

As adults, you can rely on Health-X for all your medical requirements, from routine screenings to managing chronic conditions. Our practice is designed to seamlessly fit into your routines, making healthcare a breeze.